Shipping policy

Shipping policy

All orders ship from our facility in Boston Massachusetts:

30 Dorrance ST,
Boston Ma, 02129

Orders will only be shipped complete - orders that include both backorder and in-stock items will be not ship until all items are available.

Carriers

All orders are currently shipped via UPS.

Please contact amos@soupd.co for large order quantities or custom shipping requirements.

PO Boxes

We do not ship to PO Boxes, APO, or FPO addresses.

Shipping Times

Shipping times for all methods are valid from the date the order is fulfilled.
Orders placed M-F by 1:00pm Eastern US Time for in-stock products typically ship the same day.
Orders placed during holidays will ship the next business day.

To estimate ground shipping times from our facility to your destination address see UPS' shipping estimator here:
https://www.ups.com/maps/?loc=en_US
Select "Shipped From" and enter the zip code "02129".
Please note that ground shipping times are an estimate and are not guaranteed.

Product Restrictions

Please note that some products may only be shipped using certain methods or to certain destinations.
Any products with shipping restrictions will have the restrictions noted on the product page.